Competition & User Support
FAQ's - What do the players want to see?
Subject: FAQ's - What do the players want to see?
If you are a member here you have probably seen our FAQ's located at the following link:
We are going to update the FAQ's based on the site update and we wanted to get your input on what you would like to see changed with these.
Again, think about the content, not so much the functionality. However, we will take whatever thoughts you may have.
Thanks in advance.
Do you want videos only, text only, images only....
Give us examples...we want it as easy as possible for each of you.
I would love to see per FAQ the link/url so that when someone asks you a question, you are able to give him the direct answer with the link. Now you can click on categories or the general FAQ url (/faq.php) but then you have to search for the right FAQ.
Example: When a new member (Mr. X) comes to the website he might look for "How do I join a competition", when we (or members who are used to this website) call it Tournaments or Ladders. Mr. X might not know where to look for, but when he comes to me for help, I have to direct him to the FAQ, instead of giving him the direct link.
Also, some of the FAQs are outdated or incorrect. Some of these are in the old FAQ-thread. Want them here?
A: To delete your team, you must be a Captain of that team. If you are a captain, simply follow these directions:
Select "My FraggedNation" >> Select "My Profile" >> Select "Competition" Tab >> Select "Manage Teams" >>
If you have more than one team, make sure you are deleting the correct team and the select "Delete Team"
Other navigation to this menu, but also: "Delete team" and "deactivating your team from a ladder" are two different things, but get mixed up in the FAQ above.
Last edited by krux on 09-19-14 at 07:46am Edited 2 time(s) total