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General Discussion
Competition & User Support
FAQ's - What do the players want to see?
Subject: FAQ's - What do the players want to see?
All,
If you are a member here you have probably seen our FAQ's located at the following link:
http://www.fraggednation.com/faq.php
We are going to update the FAQ's based on the site update and we wanted to get your input on what you would like to see changed with these.
Again, think about the content, not so much the functionality. However, we will take whatever thoughts you may have.
Thanks in advance.
DBL
If you are a member here you have probably seen our FAQ's located at the following link:
http://www.fraggednation.com/faq.php
We are going to update the FAQ's based on the site update and we wanted to get your input on what you would like to see changed with these.
Again, think about the content, not so much the functionality. However, we will take whatever thoughts you may have.
Thanks in advance.
DBL
Now is your chance all to help tell us what you want to see in regards to FAQ's.
Do you want videos only, text only, images only....
Give us examples...we want it as easy as possible for each of you.
DBL
Do you want videos only, text only, images only....
Give us examples...we want it as easy as possible for each of you.
DBL
Maybe a combination of all of them , where you need to explain a lot you can use text and some pictures , and when its hard to explain you can use vids to let them see what you mean
If you are not prepared to be wrong, you will never come up with anything original - Sir Ken Robinson
I agree with TommyoDude makes a lot of sense because of different ages, have it in different languages also.
Yea , the other languages is also a great idea , you can pick the most common languages on the internet
If you are not prepared to be wrong, you will never come up with anything original - Sir Ken Robinson
We will start going through and fixing up the FAQ's today.
Thanks for the input.
DBL
Thanks for the input.
DBL
The FAQs video's might be outdated with the new website. Some of the directions ( "Click on your avatar to go to your Account Home" etc.) are easier to navigate around nowadays.
I would love to see per FAQ the link/url so that when someone asks you a question, you are able to give him the direct answer with the link. Now you can click on categories or the general FAQ url (/faq.php) but then you have to search for the right FAQ.
Example: When a new member (Mr. X) comes to the website he might look for "How do I join a competition", when we (or members who are used to this website) call it Tournaments or Ladders. Mr. X might not know where to look for, but when he comes to me for help, I have to direct him to the FAQ, instead of giving him the direct link.
Also, some of the FAQs are outdated or incorrect. Some of these are in the old FAQ-thread. Want them here?
Example:
Other navigation to this menu, but also: "Delete team" and "deactivating your team from a ladder" are two different things, but get mixed up in the FAQ above.
I would love to see per FAQ the link/url so that when someone asks you a question, you are able to give him the direct answer with the link. Now you can click on categories or the general FAQ url (/faq.php) but then you have to search for the right FAQ.
Example: When a new member (Mr. X) comes to the website he might look for "How do I join a competition", when we (or members who are used to this website) call it Tournaments or Ladders. Mr. X might not know where to look for, but when he comes to me for help, I have to direct him to the FAQ, instead of giving him the direct link.
Also, some of the FAQs are outdated or incorrect. Some of these are in the old FAQ-thread. Want them here?
Example:
Q: How do I delete my team from a ladder/tournament?
A: To delete your team, you must be a Captain of that team. If you are a captain, simply follow these directions:
Select "My FraggedNation" >> Select "My Profile" >> Select "Competition" Tab >> Select "Manage Teams" >>
If you have more than one team, make sure you are deleting the correct team and the select "Delete Team"
A: To delete your team, you must be a Captain of that team. If you are a captain, simply follow these directions:
Select "My FraggedNation" >> Select "My Profile" >> Select "Competition" Tab >> Select "Manage Teams" >>
If you have more than one team, make sure you are deleting the correct team and the select "Delete Team"
Other navigation to this menu, but also: "Delete team" and "deactivating your team from a ladder" are two different things, but get mixed up in the FAQ above.
Game-Director for PC Unreal Tournament'99.
Forum Moderator.
// Don't think yourself as an ugly person. Think of yourself as a beautiful monkey.
° on 12-26-11 at 08:37am Edited 1 time(s) total
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